Crypto agency Juno urges customers to withdraw after 'uncertainty' with custody associate


Fiat-to-crypto on-ramp resolution supplier Juno has urged its customers to promote or self-custody the crypto on its platform citing “uncertainty” with its crypto custodian associate Wyre.

In a Jan. 4 tweet, the platform defined it that it would not maintain any of its buyer’s crypto, and depends on its “crypto associate” for these providers.

“Attributable to uncertainty with our crypto associate, now we have taken preemptive motion within the curiosity of our clients,” it wrote, including it’s additionally actively reaching out to clients to ask them to self-custody.

2/ Juno as a platform doesn’t custody crypto belongings & depends on our crypto associate for these providers.

Attributable to uncertainty with our crypto associate, now we have taken preemptive motion within the curiosity of our clients.

— Juno (@JunoFinanceHQ) January 4, 2023

The “crypto associate” in query is known to be Wyre, a regulated Cash Service Enterprise in the USA.

Earlier this week, Wyre CEO Ioannis Giannaros reportedly instructed staff that the agency “might want to unwind […] over the following couple of weeks.”

Within the e-mail seen by Axios, Giannaros stated the agency was “nonetheless working” however can be “scaling again to plan our subsequent steps.”

Juno in its newest Twitter thread stated there was nonetheless $1.25 million value of crypto belongings held on the platform and it has been reaching out to clients to encourage them to self-custody their holdings

Different safeguards employed by Juno for customers embrace briefly disabling crypto shopping for on its platform and changing stablecoins to U.S. {dollars} into customers’ government-insured accounts “that are FDIC Insured as much as $250,000 through our associate financial institution.”

It additionally elevated each day withdrawal limits five-fold for all “metallic” account holders, its highest tier account.

Cointelegraph contacted Juno for remark however didn’t obtain a right away response. Wyre didn’t reply to a number of requests for remark.

Associated: US federal companies launch joint assertion on crypto asset dangers and protected practices

On the time of writing, Juno customers have been seemingly in a position to withdraw funds with out challenge and the platform claimed its providers unrelated to crypto have been equally unaffected.

Juno stated it plans to “transition to a brand new crypto associate” however is but to launch data on what associate and when the transition might be finalized. It added it was working to restart crypto shopping for and deposits “as quickly as potential.”


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